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Business at the Speed of Thought. ®
WolfeTech HelpDesk provides integrated support for helpdesk applications such as Remedy and Vantive, as well as custom-developed applications.
By providing on-the-spot access to trouble-ticket tracking and reporting, WolfeTech HelpDesk keeps teams focused on the issues at hand. From ticket entry and tracking to charting and resolution, WolfeTech HelpDesk provides those who need to know – from managers to service personnel – with the tools they need, all at their fingertips.
In addition to out-of-coverage functionality, WolfeTech HelpDesk offers a cost-effective yet robust solutions for field and troubleshooting personnel. Fully integrated into the phone and e-mail functionality of BlackBerry, WolfeTech HelpDesk is an invaluable tool for businesses where up-to-the-minute issue tracking and solving is imperative to operations.
FEATURES:
WolfeTech HelpDesk means greater utilization of existing helpdesk applications because it provides access where people need it most – in the field.
Keeps teams focused on the issues at hand by providing on-the-spot access to trouble-ticket tracking and reporting.
Like all WolfeTech solutions, HelpDesk offers full functionality even when handhelds are out of coverage.
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Pricing | Contact | WolfeTech Sales | (800) WOLFETECH | | | | | | | | | | | | | | | | | | | | | | | |
